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Novel by Crescent Communities

1 property researched across Atlanta, GA (1)

85

avg score · B

Reputation summary
Multiple Google reviews praise the management team's professionalism, responsiveness, and genuine care for residents. Lea and Kimberly are specifically mentioned for making out-of-state transitions seamless and handling issues quickly. The community manager, Kim, is cited as an excellent leader.
Most common complaints
  • I was pressured into paying an application fee back in May of $450 over the weekend while I still had pending questions.
    ×1
  • I’m extremely disappointed with the level of customer service I received. I submitted an inquiry about studio and one-be
    ×1
  • The leasing agent (Marquis D) is amazing. We stopped by two days ago after making an appointment and driving over an hou
    ×1
Most common positives
  • I had a great experience working with Marquis during my apartment search! From the initial tour to our conversations aft
    ×1
  • The maintenance team responds fast when you put in an order.
    ×1
  • I have been a resident here for over a year, and my experience has been excellent. The management team is professional,
    ×1
  • The staff here is immaculate; they make you feel like you’re at home as soon as you walk into the door. They’re always g
    ×1

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